Shipping policy
Thank you for shopping with BEMBE. We are committed to delivering your order safely and on time. Please read our shipping policy carefully for important information about order processing, shipping times, and delivery.
Order Processing Time
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or holidays.
- During busy seasons or special promotions, processing times may take slightly longer.
Shipping Time
Estimated delivery time depends on your location and shipping carrier.
Estimated Delivery Times
- United States: 5–12 business days
- International Orders: 7–20 business days
Please note that delivery times are estimates and may vary due to weather, customs delays, or carrier issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may also offer:
- Free shipping promotions
- Discounted shipping offers
- Special seasonal delivery deals
Order Tracking
Once your order is shipped, you will receive a tracking number by email so you can track your package anytime.
Incorrect Address
Please make sure your shipping address is correct before placing your order.
BEMBE is not responsible for:
- Delays caused by incorrect addresses
- Lost packages due to wrong shipping details provided by the customer
If you notice an address mistake, contact us immediately.
Lost or Delayed Packages
If your package is delayed or lost during shipping, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
We will review the issue and provide a suitable solution.
International Shipping
International customers may be responsible for:
- Customs fees
- Import taxes
- Duty charges
These charges are determined by your country’s customs office and are not controlled by BEMBE.
Contact Us
If you have any questions about shipping or your order, please contact us:
BEMBE
📧 contact@bembellc.com
📞 +1 507 593 9680
📍 725 Elm Ct, Le Sueur, Minnesota 56058, United States